Ensign
Join Date: Jul 2012
Posts: 9
# 1 Survey disqualification
09-10-2013, 11:04 PM
What are we suppose to do for support on the game or the websites. I have tried to access support from both websites but no luck. All i wanted to complain about was when i tried to do the earn zen and opened 2 surveys i was disqualified because i was "white or caucasian". where do i send in a complaint!
Career Officer
Join Date: Jun 2012
Posts: 4,888
# 2
09-10-2013, 11:30 PM
Quote:
Originally Posted by ronofborg View Post
What are we suppose to do for support on the game or the websites. I have tried to access support from both websites but no luck. All i wanted to complain about was when i tried to do the earn zen and opened 2 surveys i was disqualified because i was "white or caucasian". where do i send in a complaint!
You don't.... The surveys are voluntary, and surveys are ALWAYS excluding certain groups in favor of others.

A survey that would include every target-audience under any condition is worth nothing, since the results will be to broad to use for any kind of research.

You have the wrong skin color for the survey... Though luck... It's not like the world is ending.
My name may say "PWE member", but I will never be.
-NEVER Forget the Screwups and ignorance made towards the people who supported the game through 2011
Don't look silly, don't call it "Zen-Store" - Don't waste devs time, Post proper bug-reports
Career Officer
Join Date: Jul 2012
Posts: 292
# 3
09-11-2013, 12:50 AM
With all due respect...if they require a balanced result and the majority of their answers have been from white/Caucasian groups, they don't need more from that particular creed. so, in essence they are being biased whilst trying to be non biased with the end results... Bit like some employers will actively seek employing disabled people or ethnic minorities over able bodied/ethnic majorities, to show equality etc... Not like many people really cares about that anyway...but it looks good... 'Look! We have 4 disabled people in our workforce and 16 Muslims! Aren't we good??' Pfft... Who cares? Aren't we beyond that now? It's all very 1960's...
Captain
Join Date: Nov 2012
Posts: 1,197
# 4
09-11-2013, 07:07 AM
.
sing with me:



"despite all my rage I am still just a rat in a cage..."


.
_______________________
---- FIRE EVERYTHING ! ----
Community Moderator
Join Date: Jun 2012
Posts: 3,991
# 5
09-11-2013, 10:00 AM
Quote:
Originally Posted by ronofborg View Post
What are we suppose to do for support on the game or the websites. I have tried to access support from both websites but no luck. All i wanted to complain about was when i tried to do the earn zen and opened 2 surveys i was disqualified because i was "white or caucasian". where do i send in a complaint!
Without commenting on why you want to contact support, if you're having trouble with the support website you can always send an email to customerservice@perfectworld.com.

Also see this thread: http://sto-forum.perfectworld.com/sh...d.php?t=267893
Volunteer Community Moderator for the Star Trek Online forums -- My views may not represent those of Cryptic Studios or Perfect World Entertainment. If you wish to speak to someone on the community team, file a "forums and website" support ticket here, as we are not able to respond to PMs regarding moderation inquiries.
Link: How to PM - Twitter @STOMod_Bluegeek
Career Officer
Join Date: Jun 2012
Posts: 2,828
# 6
09-11-2013, 10:08 AM
If you want/need the ZEN that badly, then 'fudging' your answers a bit is the obvious solution...

Though this is not something I do myself, it is the only rational answer to your 'problem'.

<shrug>
...... DaveyNY ...STO Forum Member since February - 2009
..............Star Trek Fan since Thursday Sept. 8th, 1966
There are No Longer any STO Veterans... We're Just People who have Played the Game for the last 4 years.
I Really Do Miss the little TOP Button at the bottom of the threads.
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