Sorry to hear this is happening to you! I've passed along your reports. If more information is needed, or if I have any updates from the team, I'll be sure to post them here.
Hope to see you back in-game soon!
Great maker! A reply from the heavens!
Seriously, thanx. I was beginning to think we were being ignored, and nobody likes paying to be ignored. Hopefully, this means we can be back to whining about some klingon episode, where the klingons are cheating, rather than not being able to be logged in to whine about the mad cheating klingons!
Same problem here: Applied patch, crashed on Cryptic loading screen. Attempted two more times (including a force verify), still crashed in same place. Rebooted computer, tried one more time without using Razor Game Booster (just in case there was some kind of new conflict), still crashed in the same place.
I don't recall if anyone above has mentioned any technical details, but just in case: I'm using an old "budget" laptop from 2008 (Toshiba Satellite A215, I think), Windows Vista, 3 GB RAM, AMD 128 MB integrated video card. It's not much, but it's been able to play STO with no problems for the past couple of years (even if I have to use lower graphics settings).
How about the rest of you? What kinds of systems are you using? Maybe there's a common denominator here that will help the devs squash the bug.