Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Unable to authenticate
01-28-2010, 10:14 PM
when i click on the login button it comes up with Unable to authenticate

Is there something wrong with my account or is it just because of traffic or something else?

This is the first time I have encountered this prob logged into CB and OB fine
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-28-2010, 10:17 PM
I got the same thing. A reply would be nice
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-28-2010, 10:18 PM
maybe cuz the servers are up and down.. since the no one is allowed to play.. and head start starts in over 12 hours.... they'll get stuff done, but not everything works yet.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-28-2010, 10:18 PM
Not the reply you were looking for but I got the same. I wish I could single like holodeck while server is down
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
01-28-2010, 10:20 PM
Same problem here too, i got my preorder code tonight from gamestop. I entered the code and it says im registered for beta and preorder, but didnt actually say anything about headstart. Im just assuming that preorder meant headstart...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
01-28-2010, 10:20 PM
I'm also seeing this. The patcher is probably being slammed right now. I did try to patch a little earlier this evening around 6 pm PST. I got a 58 MB patch, most of which I already had applied. I'm not sure if that is the correct patch or not or if that may be causing a problem.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
01-28-2010, 10:21 PM
i am getting the same thing here AHHHHHHH
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
01-28-2010, 10:21 PM
Yes, you're not alone...

http://forums.startrekonline.com/sho...d.php?p=175014

(Yes, people on the forums, folks know it starts tomorrow. They said you can start patching tonight, so people are getting a jump on it.)
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
01-28-2010, 10:23 PM
I really hope thats the issue. I'm seriously fiending for some star trek
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
01-28-2010, 10:26 PM
Quote:
Originally Posted by Quadrivium View Post
I really hope thats the issue. I'm seriously fiending for some star trek
Hopefully the issue is minor (Honestly, it probably is). The "My Account"/key information has been wonky all day. The authentication server is probably getting pummeled (or some other glitch occurred) and then proceeded to commit hari kari.
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