Maybe I am missing something but here is the situation. Entered a beta contest to get into OB. At the same time I pre-ordered through Amazon which should have qualified me for OB and Head Start. I activated using my contest key and I have not yet received anything from amazon besides confirmation of order. I have tried patching and it says account error contact billing. My dashboard says I don't have any products either. Is amazon screwing me out of head start or am I missing something?