Lt. Commander
Join Date: Dec 2007
Posts: 120
Hello. I preordered Star Trek Online earlier this month. I've tried my 25-character Head Start Key over and over and I get this error.

"This key does not activate any known products."

Could someone PLEASE help? Otherwise I have to go get a refund.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-29-2010, 06:48 AM
I'm in the same boat. It would be nice to hear a response.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-29-2010, 06:50 AM
THey are updating/having maintenence on some of the servers atm, and the forum will be down in 10 mins, so I would guess it is only a temporary glitch due to the fact that the weserver couldnt communicate with the server handling the keys.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-29-2010, 06:51 AM
me too, just bought it from D2D .... will be waiting. I put in a ticket with D2D
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