The idea of head start is exactly that you pay something a little extra to get into a live gaming environment before the general public. The sole reason for this is to level up before you have to deal with the 5 million others asking "where's Sulu...." My tolerence is very low at this point and Im considering the need for some compensation from Cryptic. I can not level my character which i paid for in advance becuase your system wont work. I see a case here does anyone else?
how would you like them to compensate you? The game isn't even technically released yet. I'm sure if you'd actually READ the ToC that you agreed to, it says "Cryptic doesn't have to give you your Borg ever. Nyah Nyah!"
Me and my Joined Trill have no sympathy for your Borg woes. Seriously just play the game with another character until the Borg comes online which I'm sure will be soon enough. Cryptic didn't have to have the Borg available for the headstart at all so just be thankful when it arrives.