There's an open bug report you can access through the in-game bug reporting tool. Click the ? next to the minimap, select Report Bug, select Missions (may work with other selections, but I haven't looked), the bug should be one of two that show up with blue text, select it and click the button at the bottom to add your name to it.
Happened to me twice now,Is the rewards that you have to hail starfleet.
There is no quest to do all you have to do is select the reward,which is funny in itself as the 2 time's I have had it there is only 1 officer to choose.
When I click the officer and select ok,it is done but no BO.
The BO's from actual quests show up as does any I buy but not from these reward(I think it is level up reward).