Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Amazon UK pre order problems.
01-29-2010, 08:29 PM
I pre ordered my game a couple of weeks ago from Amazon.co.uk Its not getting sent till at least the 4th of Feb for some reason.They havent sent out a key for the head start...i dunno...but after reading through the forum I saw that the beta keys were going to work for a grace period to allow people to play until the boxes were delivered...was this info correct ? Cos I cant login on my account...i get a billing error.
Anyone out there have any info ?

thanks

Rhianna
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-29-2010, 08:35 PM
If you go to your account on the STO front page (top right) you should see :-

Activated Features
Star Trek Online - Preorder

If you have this and can't get in I suggest raising a call :-

http://www.startrekonline.com/tickets

Your error sounds wierd unless you have bought a payment deal as I don't even have billing options on my account yet.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-29-2010, 08:37 PM
They said Grace Period for here was the 8th.

I pre-ordered from amazon and got a Beta key from them, although they stopped offering beta keys ( and thus early start ) a few weeks ago...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-29-2010, 08:42 PM
nope all it says is open beta access..
so i guess i have to wait the 10 days till Amazon decides to send the box out :/
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
01-29-2010, 08:53 PM
You did get a code sent to you from Amazon? Your open beta thing wasnt from some random site right?
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