Yes we've all read the ridiculous patronizing response posted in the other thread. But at least give us an estimated time when we (the ones who have paid the MOST for this game) will be able to play it. AND NO we do not want to play a different charecter, that should be clear by now.
Okay, so we have fixed the problem and it should be available again to those that have it with the following gotchas:
You need to restart the game client and log back in to see it. You should no longer have to make the trash character and buy it, it will just be unlocked and ready.
If you purchased a lifetime subscription in the last 24 hours your account hasn't been fixed. You can either put in a ticket so we manually fix your account or just wait 24 hours and it will be automatically fixed.
Negative, I saw the purple message saying it was fixed but still don't have the option.
I exited game, grabbed a quick patch, and logged back in. Character creation shows no borg option in the race list, I have 1 of 2 character slots available, and the c-store is empty. My account page shows lifetime sub, but the sub doesn't seem to be aware of that for whatever reason.