Lt. Commander
Join Date: Dec 2007
Posts: 120
I pre-ordered my game from Best Buy I have a key its entered but cant log in, its been many hours now and I dont think anyone can fix it. What do I do now?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-29-2010, 05:19 PM
I don't see a pre-order key on your account. I have now flagged your account for headstart.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-29-2010, 05:20 PM
Yep that fixed it, its patching now.

Thank you I do have a key right here in my hand, do you want me to mail it to you or something?
Lt. Commander
Join Date: Dec 2007
Posts: 120
Hello, I also purchased the pre-order STO game from Best Buy but I am not able to login. The box clearly says "Pre-Order and Receive a Beta invite and Head Start". I opened two tickets already but have not had any responses yet. Ticket #556593 and #551680.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
01-30-2010, 10:34 AM
Have you guys actually entered your preorder key on the website? Seems like guys think it magically knwos you preordered when you made an account.
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