If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
I thought I didnt get my forth one too .. but after i zoned into sol station ( was going to talk to the admiral personaly to see if that got me my officer ) she showed up in the waitting to be accepted page .
could of just been lagg , or i needed to zone a few times . Either way I have gotten all 4 of my officers from quest .
My Tactical Captain didn't get her first BO, from the quest/mission in tutorial's USS Kitomah. Had to do the Kits part of the Tutorial with a generic 'Security'.
My main had a spare Betazoid Science Officer from a quest, so I posted it & this one did show in my 'Assignments' tab, but took about 5 attempts to Commission before the BO joined the crew. I put that last part down to lag though.
Ditto. Three awol bridge officers. I was hoping to get some use out of them before firing them in a few days or weeks.
Think they been more busy with this bull@#$% release some preorder stuff today, and some preorder stuff due to come in on tuesday.
Hmmm tuesday... that sorta rings bell...
P.S. From a customer service standpoint. Releasing some preorder items at different times was a completely stupid idea. You were asking for a flood of "Hey wheres my @#$%" with that idea. If all the preorder stuff came on the same day it would have been a smooth launch. Instead someone had the idea of "hey lets flood our customer service respresentatives with questions on "missing" stuff."