I pre ordered a copy from gamestop and did not get my headstart key from them.. I tried to do a ticket but it takes them a day to get back to me.. anybody else having this problem too?
People have reported similar issues. Some people have been able to go to their local gamestop and give them a copy of their online order confirmation and get the code postcard. Others have called their customer service and they have given them their code over the phone.