If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
The only pre-order item that should have been available for head start is the Borg player race.
Yip this to is what im thinking, wont see many of our items till the official launch in Feb. Did see the claim on c-store for the shuttle tho ,and intially the borg but they fixed the borg to appear on the char creation screen so thats now better for all