I'm not sure about anyone else, but I pre-ordered thinking that at launch I could use the items I paid for at pre-order. I'm now feeling like this jump start is a complete waste of time because I can't use my Trill character, my borg character, or any of the other neat items I PAID to receive at the start of the game. Instead I need to wait until tuesday to use them?
People are talking about a smooth launch. It's a smooth relaunch of the beta- missing all the things we have now paid money for and no one will comment on why or who failed to realize this would make people angry. WHY did I pre-order. What was the point if I can't use theitems I was promised.
-Signed Angry User who feels like he has been cheated and wasted his money.
You CAN use your items at launch. Launch date for Star Trek Online is February 2nd, 2010. When you get your retail box you can enter your code on that date and claim your items.
What we are playing now is called Early Access, which is not the Official Launch. I don't know what is so confusing about that.