Originally Posted by Reverend_Mitterak

I'm not sure about anyone else, but I pre-ordered thinking that at launch I could use the items I paid for at pre-order. I'm now feeling like this jump start is a complete waste of time because I can't use my Trill character, my borg character, or any of the other neat items I PAID to receive at the start of the game. Instead I need to wait until tuesday to use them?

WHY?

People are talking about a smooth launch. It's a smooth relaunch of the beta- missing all the things we have now paid money for and no one will comment on why or who failed to realize this would make people angry. WHY did I pre-order. What was the point if I can't use theitems I was promised.

-Signed Angry User who feels like he has been cheated and wasted his money.