I think this is as good as we can expect, considering that this particular company has a history of much worse on launch.
This game was FAR from ready for release. Many people, including myself, told them that several times.
One day a company will come along that knows how to launch a MMO and do it right. I really can't wait till that happens... and I wish that the name "star trek" would have had a bit of weight to it, instead of being "just another MMO with a hard deadline".