> > > Hi Captains. Thank you for your patience! We've got our top Engineers checking in on the errors you are reporting. More updates as they become available, so watch this announcement section. < < <
UPDATE! We will be bringing down STO in 1hr 22min for emergency maintenance. ETA is 2 hrs (2AM) PDT. Details here.
Update! The queue is clear for now :) Thanks for your patience as we worked to get all players in. (Note: There may be small, sporadic queues as more players log in.)
Update! We are aware that some players are seeing an error upon login and are working to resolve this.
Jolan tru Captain!
Welcome to Legacy of Romulus!
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
If you didn't get your key from Atari through email there is still an option for you
Go to atari webpage, and support then customer support its the last link on the page, look up your order/invoice, enter your information to get it, then right click the little disk icon and save as, remember where you save it and then open it.. this is your REAL invoice with your key... hope this helps.. I also didn't get a key email from atari and ended up entering a won beta key only, therefore could not get on last night 'conctact billing'.... I was forced to create a new profile on startrekonline.com with a new password,and email address, entered my real code from my invoice, patched and played all night...
I know theres alot of people that are having this mising key email problem, and hope this helps