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> > > Hi Captains! The team continues to investigate an issue where some players may be stuck on a loading screen. We appreciate your continued patience! < < <


Jolan tru Captain!

Welcome to Legacy of Romulus!

If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
(Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)

If you have additional questions about the Legacy or Starter pack, please read this FAQ.

Thanks SO MUCH for all your support, and we'll see you in-game!

- The Star Trek Online Team

***Resolved Issues***
  • "Login failed for unknown reason" error
  • Missing additional character slot for current/ lapsed Gold Members
  • Slow patching in the launcher
  • A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally

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Posts: 142
# 1 Pre-Order
01-30-2010, 11:09 AM
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If you pre-ordered startrek online through game stop where can I find the pre-order key so that i can play during the head start? ( I didn't download it. I went to the store and pre-orderd it using a gift card)

Thanks for the help i am realy confused on where to find it.
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Posts: 142
# 2
01-30-2010, 11:44 AM
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Can anyone help me?
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Posts: 142
# 3
01-30-2010, 11:58 AM
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To quote the Preorder FAQ
Quote:
Q: How does the pre-order work? How do I get into Open Beta and the Head Start?

A: When you purchase the preorder, you’ll receive a Key that works for Open Beta and Head Start. Keys will either be e-mailed to you or given to you at the store. Each retailer is sending out keys at different times so check with them about timing.

Q: What happens if I don't receive my key?

A: It's really up to the retailer to provide you with a key for your pre-order. We'll try to help as we can, but they should always be your first contact.
Please read the Preorder FAQ located here... http://www.startrekonline.com/preorder-faq
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