This is so true. Companies "buy" their rating. If a company chooses not to be a member and not respond to BBB inquires they automatically get an F whether there the compaints have any merit or not.
It's like a car being named some car magazine's car of the year. The car companies all take turns.
Yeah that reminds me of a local fast food chain (don't want to say the name just in case moderators might get upset) but it's one of the major ones. Bought my combo meal and long behold found a tooth in my hamburger. Pretty nasty so I reported them for it. This all happened about a month ago so yesterday I went in for the first time in a month and long behold they had a the little food rating of A. I couldn't believe it I just laughed and walked out.
Corporate companies just pay off people to keep a good name.