Lt. Commander
Join Date: Dec 2007
Posts: 120
Professionally I'm a software developer for a large, well-known company. I'm not bragging, just setting up context for my concern. I understand the full life cycle software design process, I understand deployment and configuration issues, and so on and so forth.The idea of a "head start" is great on Cryptic's part and I applaud it. There's been a lot about their beta process and end of development considerations that I find refreshing (and have even mentioned at the office to several other senior devs like myself re: "we should try this for our next releases..."). So, here's my concern:

If there's server/authentication/connection issues now, when the game servers aren't operating anywhere near capacity (at least I hope not near max capacity), how will Cryptic be able to deal with the substantial increase in load over the next several weeks as non-early adopters begin creating accounts and logging in?

As I said above, I applaud Cryptic for creating a great game and really giving us a heaping helping of the game before it's officially released, but I have to wonder if they're really going to be able to handle the load and capacity that's coming. I'm sure that they'll adapt and over the next few weeks and months we won't see these issues, but for right now I think it's a pretty valid concern.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-30-2010, 11:43 PM
I hope you do not expect a reply. They are too busy replacing the dead hamster in the server, it's the third one today!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-30-2010, 11:45 PM
"If there's server/authentication/connection issues now, when the game servers aren't operating anywhere near capacity (at least I hope not near max capacity), how will Cryptic be able to deal with the substantial increase in load over the next several weeks as non-early adopters begin creating accounts and logging in?"


The whole point of this Open Beta, leading into Head Start, was to insure the smoothest possible experience come Feb 2nd. I'm sure they are collecting a lot of valuable data, and that's something you must respect as a fellow Dev. If there's one thing you can't have enough of, it's info on how to better your product.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-30-2010, 11:46 PM
Quote:
Originally Posted by Ahmun
I hope you do not expect a reply. They are too busy replacing the dead hamster in the server, it's the third one today!
I really don't expect a reply. My hope is that someone over at Cryptic reads it and gives it a brief thought. That's all.

Quote:
Originally Posted by PISTOLcm View Post
"If there's server/authentication/connection issues now, when the game servers aren't operating anywhere near capacity (at least I hope not near max capacity), how will Cryptic be able to deal with the substantial increase in load over the next several weeks as non-early adopters begin creating accounts and logging in?"


The whole point of this Open Beta, leading into Head Start, was to insure the smoothest possible experience come Feb 2nd. I'm sure they are collecting a lot of valuable data, and that's something you must respect as a fellow Dev. If there's one thing you can't have enough of, it's info on how to better your product.
Technically the "Head Start" is a post-beta event. While they'll always be gathering metrics about what's going on with players/servers/load capacity/etc., they are technically in "live" mode. At least, if they adhere to the Agile or RUP processes (or some similar full life cycle derivative) they're in "live" stage.
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