Lt. Commander
Join Date: Dec 2007
Posts: 120
# 11
01-31-2010, 08:24 AM
Cheers mate.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 12
01-31-2010, 09:24 AM
You may want to check again your "fix" the servers are still ****ed.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 13
01-31-2010, 09:26 AM
Quote:
Originally Posted by GM_Destra
Hey Everyone,

Just recently we experienced an unexpected 2 hours outage. Thankfully, our programmers and server technicians were able to resolve the issue, and the server is now online.

I apologize that we were unable to get an update out to everyone sooner. It is always our goal to get messaging up as quickly as possible. Thank you for your understanding!

-Destra
It didn't work. Down again. Even the chat server lagged out before the load screens gave out. This is not good. I'm growing very concerned for Tuesday.

I've been in a lot of headstarts, including Champions Online (which was smooth) and this is the worst ever by far. Not to mention the communication is worse as well.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 14
01-31-2010, 09:31 AM
Ah so I didn't got disconnected because of lag, they turned of the server.
Great to know after getting kicked zoning between missions.
/sarcasm
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 15
01-31-2010, 10:21 AM
This is rediculous. Most unprofessional service I've ever seen
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 16
01-31-2010, 10:23 AM
Is this gonna happen every day at this time? Because this is about the time I am able to play (I live in Europe) I will be able to play.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 17
01-31-2010, 10:26 AM
Oh, the irony!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 18
01-31-2010, 10:26 AM
Does anyone have statistics handy on how much downtime we've had since the "headstart" started?


Cryptic,
Are you guys considering giving refunds or extending the free 30-day period for users?

Are there any SLA's in place? If so, can you provide details on what the requirements on those are and what kind of refunds you will provide?

Thanks.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 19 The hell
01-31-2010, 10:28 AM
Down again?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 20
01-31-2010, 10:31 AM
Quote:
Originally Posted by lightspeedy2k
This is rediculous. Most unprofessional service I've ever seen
This post has been edited to remove content which violates the Cryptic Studios Forum Usage Guidelines ~Dionaea
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