WoW was Blizzard's first mmorpg. This is Cryptic's third. They don't get a pass for this. LotRO didn't have this issue. The game was forced out before it was ready. This will hurt them. You only get one first impression. Many, such as I, will take a deep breath and wait it out. Many will not. Vanguard comes to mind. Such anticipation for that game and it is now virtually a ghost town.
I will also take a breath and wait it out. Dont mean its not annoying, the fact of the matter is its out so i want to play it. But it should not have been released till it was ready.
It's Star Trek. You could put a turd in a box, slap some Trek looking art and the logo on it and people would buy it. Same with Star Wars and Harry Potter. Basically, you know it's going to be BIG from the outset.
Stop giving out Cryptic's business strategies man!
If you don't complain they'll never know there's a problem or that people are upset about it. If everyone had the "it's ok, i'll just sit and deal with it" mentality nothing would ever get done. In fact Cryptic has said on multiple occasions they wouldn't have known about a bug/problem/glitch if it wasn't for people on the forums telling them about it.
"Complainers" wanted a T2 Klingon Cruiser - they got it
"Complainers" wanted a more fleshed out and clean UI - they got it
"Complainers" wanted more balanced space combat - they got it
"Complainers" wanted the ground combat to be easier - they got it
"Complainers" wanted the alpha strike damage lowered - they got it
Now explain to me again why "whining/complaining" doesn't accomplish anything.
People are complaining about the servers not being up and crashing, and some of you are telling them that it's ok, that it's expected and to stop complaining. What a backwards ass thing to say. You expect something you pay for not to work? I have some prime real estate in Afghanistan I'd like to sell you.
Can we Add
"Complainers" wanted Autofire for basic attacks on the ground, and for beam weapons in space - they got it