> > > Hi Captains! The team continues to investigate an issue where some players may be stuck on a loading screen. We appreciate your continued patience! < < <
Jolan tru Captain!
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- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Hello Cryptic, I would like to make you aware of many problems that players are encountering. As a paying customer, I feel as though these issues should be addressed, and very quickly as well.
1. ) The constant downtime. It is understandable that a new game has its bugs and glitches. However, considering we are playing during a head start program, it is not a head start if we are not able to play. To solve this issue, I would suggest that the head start players get compensated for the loss of their head start, maybe in some kind of in game item or experience compensation.
2.) The queue times. While yes, many MMO's have queue times, it is not acceptable to have them before a game has launched yet. I have been waiting for 30 minutes to enter the game , and this is before the game has even launched yet. Unless this issue is addressed, the wait times after the actual release will be unbearable.
3.) Inbox spam. I really like the website and community you have designed, but there is a serious problem. People selling in game currency have bombarded users with advertisements to buy STO Energy. There needs to be some sort of filter introduced or system to prevent this.
That is all I have for now, will update with more issues if some arise.
Update, I have moved 3 places in the queue since initial post. Slow server side load times are also being reported by a number of players, another issue that has to be addressed. I do not think the queue is even accurate considering how little it has moved.