You paid for game that is officially "Launches" on Tuesday. This is: H-E-A-D S-T-A-R-T. Just to try to end a bit of confusion.......
Lets take a look at what "Launch day" is: It is the day the game goes online officially and everyone gets to have all the goodies that comes with the preorder.
Now lets look at what head start is: it is a gift to those that have played OB and/or preordered to get a........wait for it........a HEAD START.
So, before you complain ask your self this question,” Did I get even 5 minutes of time that would give me a head start over those people that did not OB/preorder?" If that answer is,” Yes" then......STFU GTFO and take your FAIL with you.
obviously there was an issue with one or more of the servers. They put in a queue when they took the problem child offline. They will be fixing it and then putting it back online and then the queue will be removed.
It doesn't take a genius to figure this all out all by yourself. Stop the complaining, and learn to deal with it.