I have preorder through Steam and lifetime plan paid up. It only gives me option to create a Federation character. how do i create non-Federation? Also, I am supposed to get two extra slots for characters and other stuff and I dont get it. I did get the freed Borg, but that is it.
You have to complete the Stop the Signal quest before the option to create a non fed character is unlocked. As for your other questions, when you get the game and link the serial key in the game case to your account, you will recieve your other bonus stuff... but I don't think it will show up until Feb. 2nd.