We are investigating an issue where some Gold Members may not have received their additional character slot -- details here.
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions, please read this FAQ.
Its nice idea, didn't know "a lot" complaining to have it in, but its VERY appalling for HEAD START. Since head start began, only played 2-3 hours at most with my family. Expecting to play 6+, but thanks to all the "issues" Cryptic having. Cryptic better compensate the head start people.
Been @@@##$% QUED for 45 minutes and only number changing is the number of people waiting. Guess I will roll preoder into Mass Effect 2 and wait for Brink this fall for a SciFy MMO to play. I refuse to go back to swinging a sword, must have SciFy MMO.
I can't stay in the queue for more than a minute before i get kicked back to the login screen and when I get back in it, i'm at the back of the line. Can we get some sort of queue to get into the login queue?