The queue was not implemented well, those that disconnect should be able to bypass the queue for a few minutes. At least if the server is as unstable as it is now.
It's not a bad thing if you have to wait for a few minutes to get in, then you can play for as long as you want, it's better than playing on a server that is unstable due to excessive load. That is the kind of queue/player limit mechanics we want. The bad thing is the server is unstable with high queue that doesn't work properly, but at least they're trying.