Yeah PayPal are NOT consumer friendly. At best they will lock your account for months while they "investigate" (aka ask the retailer how much money they want to give as a bribe) and then you might get your money back.
This is why you use a Visa or Mastercard.
The bank works for you. You are their customer. And they already got paid by Cryptic with their merchant fee when the transaction took place. That isn't refunded in a chargeback, btw.