If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
I got e new unknown Alien BO. I was doing my free customization, when I got pulled into a Deep Space battle. I lost my design and now I have to recreate it and pay for it.
Yeah, I've lost some items in the replicator due to those damned deepspace encounters. The only advice I can offer is this: Before you do anything in space, be it officer customization or selling items in the replicator, visit your bridge. That way you don't need to worry about messing up your officers. When you finish just click on the return to tactical view button and you will be right back to where you were. I realize that isn't the best way of doing it, but it's the only real option I can offer right now.
Yeah, I've lost some items in the replicator due to those damned deepspace encounters. The only advice I can offer is this: Before you do anything in space, be it officer customization or selling items in the replicator, visit your bridge...
...wow, the bridge actually is useful for something!