If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
It would be good to have the option too trade in lower rank exploration awards for high ones (at a suitable ratio 2:1 for example) especially as you are likely to have enough to buy some useful items just as you reach the next tier. With PvP merits there is no such problem, though I accept that in PvP you are always basically facing equivalent enemies. So the option to trade in unused/saved lower Tier awards for Award points of your current Tier isn't unreasonable.