No Tempest, I bought my game later as I'm not a massive fan of Beta Testing... (Find it puts me off a game)...
For total clarification: There will be NO EMAIL with a Pre-Order key for the 1400+ pre-orders that Amazon have cancelled. Those pre-orderers will not be getting the Borg Bridge Officer: That's Amazon's official line.
Cryptic really should be doing something about this, but in the meantime I'm scrambling to make a bad day bearable...
Why should Cryptic be doing anything about it? It's not their fault that Amazon oversold, or that Namco Bandai didn't get enough copies made to fill demands.
I think Amazon WOULD ask for more copies. So it's in CRYPTIC's best interest to sell as many games. They should thank Amazon for having so many pre-orders. I think this just puts bad light on Amazon while it's suppliers fault.
I'm sure someone else will reply that it is ok because it is MMO and that's why it shouldn't be flawless...C'mon accept it - cryptek released sooner than it should! BTW, I love the game when it's in online state.
I too have been affected by this and complained to Amazon and got this less than helpful reply:
Originally Posted by Amazon
As a means of apology, if you still wish to order the title, you can order the Standard Edition of Star Trek Online (PC DVD) from Amazon.co.uk for £19.99 by placing a new order and applying the Gift Certificate code below at checkout:
Claim Code: -----------------------
This code must be redeemed by the 30th of June.
Please note that the release date for the standard edition is Friday 12th February - one week after the Gold Edition's launch.
So not only can they not fulfil my original order, they can't even offer the Standard edition until 10 days after the release of the game. I've replied telling them where they can put their offer (sideways).
If 1400 pre-orders have been cancelled, then there may be a few more people who, like me, will never order from Amazon again.
BREAKING NEWS: Amazon.co.uk have CANCELED 1400 pre-orders of STO: Gold edition!
So I gave them a call and this is indeed the case. I asked how many other orders have been canceled and he said ~1400.
I'm not sure if this has affected Amazon.com orders as well - someone needs to find out.
You WILL still receive your Borg Bridge Officer in game unit code however!
INSTEAD, you can buy the Standard Edition here http://www.amazon.co.uk/dp/B00361G0L8/ for £19.99 instead of the listed £39.99 with the voucher you will receive in your email although I am not sure if everyone will receive one.
So Basically the people who had their orders cancelled are better off?
They still get there Borg Bridge officer, and pay £10 less for the game with the voucher.
And here you all are complaining.... Mine does not seem to be cancelled but i am probably now more annoyed than you as i got to pay £10 more for my Borg code....