Join Date: Nov 2013
Posts: 30
# 1 STO Crashs at Costume Tab
05-25-2014, 04:08 PM

When I'm in the Foundry at the Costume tab, if I just normally go through suits or hairstyles or ship models, about 5 minutes into making a ship/character, STO crashes entirely. This has happened 4 times now. My graphics are all on Low (due to another STO glitch because if it's higher then Low the game crashes/lags insanely even though I have a gaming computer with good parts) so it's not that the models have to load too much detail. I haven't been able to fix this. Please help!
Join Date: Jun 2012
Posts: 17,484
# 2
05-25-2014, 06:25 PM
which costume? Certain specific costumes seem to be the culprits here and it would be useful to have the details.

I can haz joystick!
MMOs aren't charities. Corporations are supposed to make a profit. It's what they do.
Cryptic Studios Team
Join Date: Aug 2012
Posts: 1,460
# 3
05-27-2014, 09:30 AM
Also, if you're getting the Cryptic Error Tracker, let me know the Error Tracker number. It's at the bottom of the Error Tracker window.
Lt. Commander
Join Date: May 2013
Posts: 160
# 4
05-30-2014, 11:04 AM
same thing happens to me when i am working on a foundry mission build... every time i mess around in the costume section of the foundry the game crashes and gives me the "CrypticError: Oops" then there's a "Error Ticket ID"with a number on it.

Error Ticket ID: 31301739

It only happens in ship costumes, and what i know is that about 80% of all ship costumes (old and new) make the game crash.

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