I was under the assumption that all you had to do was purchase the lifetime package here on Cryptic's website and that the purchase would be linked to your account. Am I wrong here or did I just not understand the question being asked?
You have to have a product to link it to. If you didn't even get your preorder key, which is what I think people are talking about, you're screwed. It wouldn't let me purchase mine without a product to attach it to. There was an issue a few days ago where my list of products disappeared and it wouldn't let me sign up for the Lifetime subscription until the list returned.