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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 11
02-01-2010, 12:30 PM
on the old board before it was wiped. The only current dev posts from the old board are in the News forum. The devs ALWAYS said it was the 8th previously, but then a dev corrected that and said it was only the sixth for the US. It's still the 8th for EU as they don't ship until the 5th.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 12
02-01-2010, 12:35 PM
Quote:
Originally Posted by EricBorgh
6th for US subs, 8th for EU subs.
Confirmed. If you purchased the game and still haven't received your box after the grace period ends, contact support and they should be able to help you out.

http://www.startrekonline.com/support
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 13
02-01-2010, 12:36 PM
Quote:
Originally Posted by Nioctsolu
Just wondering how long we have to enter retail keys?
Yeah i didnt even think about the ship from whearhouse date when i orderd mine from bestbuy or woulda setup for store pickup.lol hope it gets here befor the cutoff date
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 14
02-01-2010, 12:36 PM
Myth...confirmed!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 15
02-01-2010, 12:43 PM
It would be nice to know when the grace period ends. One of my copies is being mailed and says it will not arrive until the 12th.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 16
02-01-2010, 01:01 PM
as Spoken for ALL EU customers who bought over the internet, I can say that we wont get it in time.

The 5th is a Friday.
Delivering takes 2-3 business days (except priority and so on..) and the 8th is a Monday.

Lt. Commander
Join Date: Dec 2007
Posts: 120
# 17
02-01-2010, 01:39 PM
Quote:
Originally Posted by Rekhan
Confirmed. If you purchased the game and still haven't received your box after the grace period ends, contact support and they should be able to help you out.

http://www.startrekonline.com/support
Thank you very very much!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 18
02-01-2010, 02:21 PM
I'm not supposed to get mine until the 8th. I hope it gets here earlier
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 19
02-01-2010, 02:34 PM
AHHHhh~ boogers.... my retail copy is ESTIMATE to be on the 8th.... blah.. the Deadline on the 6th is pretty short.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 20
02-01-2010, 02:57 PM
Quote:
Originally Posted by Rekhan
Confirmed. If you purchased the game and still haven't received your box after the grace period ends, contact support and they should be able to help you out.

http://www.startrekonline.com/support
The 8th for EU? If it gets released on a friday, processed by the saturday, no post on a sunday, shipped on the 8th...is that not an awful short grace period? Presumably if you were in the head start you've preordered...which means you've got a code coming. Can we not have a little bit more time?

(But yeah, seriously, if folks are in the head start they've preordered right?)
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