Varying the times of downtime might be a good idea. In central Europe, it is now 10.40 pm, and many people will be playing online games.
I'm guessing you don't read the forums much, for if you did you would have realised that the game goes down during North American prime hours as well.
No matter when they take the servers down, it will affect someone, somewhere.
If you notice the paterns, the servers tend to go down the most during EU and NA "prime time" hours.
Star Trek Offline. Boldly going where every MMO has gone before. Boy, that headstart thing is working out great for those of us who worked a regular schedule over the weekend. The server crashes whenever we get home - for two hours.