Lt. Commander
Join Date: Dec 2007
Posts: 120
# 241
02-03-2010, 07:36 AM
Quote:
Originally Posted by Bizz003 View Post
just be patient... dont freak out... they will fix it soon... theyre good at that. my guess is 2 hours.
LOL. It's been over a day and I'm still getting errors up the whazoo. Permission to freak out?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 242
02-03-2010, 10:49 AM
Quote:
Originally Posted by JCSWW View Post
I had this issue as well with my GameStop collectors edition. After guestimating the horrible font used, my key was accepted once I changed all of the 6's to G's.
OMG thanks for this!! I was sure that was a 6
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 243
02-03-2010, 11:26 AM
Its been 11 hours of trying for me now, with the not on record bit.


Has there been any official statement addressing this issue? Or do we actually need to call tech support, its obvious they are swamped with other issues.

I keep clicking away though, 11 bloody hours later.

Would like to see a comment from the devs on this one
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 244
02-03-2010, 03:52 PM
"This product key did not match our records."


Cryptic has some shameful record keeping. I put in a ticket, but reading this thread gives me no hope for a quick resolution.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 245
02-03-2010, 04:01 PM
OMFG Stupid font!!!
G is 6 and U is V !!!! GRRRRRR
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 246
02-03-2010, 04:22 PM
I can verify the issue eventually resolves, finally almost 20 hours later, my Key was accepted randomly
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