Lt. Commander
Join Date: Dec 2007
Posts: 120
# 11
02-02-2010, 06:24 AM
Quote:
Originally Posted by TCircuits View Post
If you ordered directly from Atari.com, you can "view" your serial key by doing the following:

www.atari.com
Click on "Support"
Click on "Store Support"
Click on "What is my order status?"
Enter your order number & password.
Click on the "Printer" icon.
You should get a new window that will show all your serial keys including the retail key.
Print that screen & file for reference.
Enjoy the game!
Nice work guys!

Now to get Cryptic to allow me to add another key to my account...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 12
02-02-2010, 06:24 AM
No dice here. Just tried it and it says "Serial Number Not Available"

The one for the preorder is there though.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 13
02-02-2010, 06:29 AM
So here's a nice trick. . .

I just got a code and now it won't validate.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 14
02-02-2010, 06:35 AM
Quote:
Originally Posted by TCircuits View Post
If you ordered directly from Atari.com, you can "view" your serial key by doing the following:

www.atari.com
Click on "Support"
Click on "Store Support"
Click on "What is my order status?"
Enter your order number & password.
Click on the "Printer" icon.
You should get a new window that will show all your serial keys including the retail key.
Print that screen & file for reference.
Enjoy the game!
Quote:
Originally Posted by Naevius
Thanks. Yes, only the 'Print' button shows the keys, not the 'Order Details' button. Some nice user interface design right there...
Yeah I finally got this to work for me too and yeah that was not very obvious at all. Oh well...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 15
02-02-2010, 07:57 AM
I still have not recieved mine and am currently on hold with Atari.

1-800-310-2850
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 16
02-02-2010, 07:58 AM
If you have yet to get your EMAIL for the RETAIL CODE do this.



Atari.com....Support...Order Information....enter in your codes..

THEN click on the PRINTER icon, BOTH codes will be THERE



hope this helps!!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 17
02-02-2010, 08:03 AM
I got the code, but when I try to redeem it on Cryptic's site, it says it doesn't activate any known products....
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 18
02-02-2010, 08:05 AM
Quote:
Originally Posted by Anachronox
If you have yet to get your EMAIL for the RETAIL CODE do this.



Atari.com....Support...Order Information....enter in your codes..

THEN click on the PRINTER icon, BOTH codes will be THERE



hope this helps!!

yeah sorry it says not available for the retail key so talking in caps help no one, i just got off the phone with broken english speaking Atari rep who says, you wait till midnight tonight and if no key through email then call in morning" we havent recieved the keys she says.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 19
02-02-2010, 08:06 AM
Quote:
Originally Posted by Cezero View Post
I got the code, but when I try to redeem it on Cryptic's site, it says it doesn't activate any known products....
Same issue here
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 20
02-02-2010, 08:07 AM
Just got off the phone with a clueless Atari rep. First she tried to give me another BETA key which obviously did not work. She then went into the its in the mail speech, but its a digital download I rely... "Oh, let me check the order sir ... It will be sent within 24 hours". Last time I order from them.
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