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> > > Hi Captains! The team continues to investigate an issue where some players may be stuck on a loading screen. We appreciate your continued patience! < < <


Jolan tru Captain!

Welcome to Legacy of Romulus!

If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
(Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)

If you have additional questions about the Legacy or Starter pack, please read this FAQ.

Thanks SO MUCH for all your support, and we'll see you in-game!

- The Star Trek Online Team

***Resolved Issues***
  • "Login failed for unknown reason" error
  • Missing additional character slot for current/ lapsed Gold Members
  • Slow patching in the launcher
  • A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally

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Join Date: Dec 2007
Posts: 148
# 31
02-02-2010, 08:08 AM
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Quote:
Originally Posted by TCircuits View Post
If you ordered directly from Atari.com, you can "view" your serial key by doing the following:

www.atari.com
Click on "Support"
Click on "Store Support"
Click on "What is my order status?"
Enter your order number & password.
Click on the "Printer" icon.
You should get a new window that will show all your serial keys including the retail key.
Print that screen & file for reference.
Enjoy the game!
You are awesome, it worked. I definitely wouldn't have thought to use the printer icon since it doesn't give the key before this step. ALL CS should be drawn & quartered & TCircuits put in their place. Seriously Cryptic/Atari hire TCircuits as a consultant because he put you guys to shame with your own system.
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Join Date: Dec 2007
Posts: 148
# 32
02-02-2010, 08:10 AM
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Quote:
Originally Posted by Bloodymanuel
Has anyone one else ordered the digital deluxe from atari found that not only do they not have their key yet but atari has no way to be contacted about it?
I have the same problem with D2D and I am starting to get ****ed off. I got my release date delivery before I have my code from D2D. WTF is up with that?
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Join Date: Dec 2007
Posts: 148
# 33
02-02-2010, 08:26 AM
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If you are getting the cookies error for the Atari site, you can try going through the Digital River site and your DDE code should be under order information there. Worked for me.
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Join Date: Dec 2007
Posts: 148
# 34
02-02-2010, 12:54 PM
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Still no key for me. Guess atari europe sucks even worse than in the US
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Join Date: Dec 2007
Posts: 148
# 35
02-02-2010, 01:03 PM
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I got my preorder from ATARI / Digital River back before xmas and applied it for open beta
I got my ATARI Retail Keys hours ago and applied it, but I still got no preorder bonuses
No reply to my GM tickets and nothing but flak from other ppl from asking about it.
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