I have that issue as well, and have had it since OB. Many, many people have this problem. Many, many people have asked..no begged..the Devs to fix it.
So far, nothing (although at one point they did actually announce they *had* fixed it, but as you can see, they haven't).
I will pass along to you the wisdom that others have shared with me on this matter...try to be patient, all new MMOs have burps like this and bumps in the road that must be smoothed out. In time, they'll get their act together.