I had this same issue with Netflix. Did you recently moved? Sometimes a change of address error will cause this.
Also, call the CC company and verify everything that is on your account.
nope lived here fora little over a year, and it's the same card with the same info that I used to buy the game in the first place. So it's really strange. I sent a ticket into cyrptic. I may have to use my other card and hope I can change it over before my free 30 days are up.