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Lt. Commander
Join Date: Dec 2007
Posts: 120
Found this in another post thought i would pass it along.

www.atari.com
Click on "Support"
Click on "Store Support"
Click on "What is my order status?"
Enter your order number & password.
Click on the "Printer" icon.
You should get a new window that will show all your serial keys including the retail key.
Print that screen & file for reference.
Enjoy the game!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-02-2010, 06:58 AM
It only works if they've fulfilled your order. For many of us wh ordered in December, it's "backordered", and the key shows as "not available"
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-02-2010, 07:01 AM
Was already aware of all of that. Ive been checking that page off and on for 2 days now and its still only showing my pre-order key and not the retail. My order is still marked "backorder" and the game itself is marked "Shpment Pending"
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-02-2010, 07:02 AM
Quote:
Originally Posted by LordDune View Post
Found this in another post thought i would pass it along.

www.atari.com
Click on "Support"
Click on "Store Support"
Click on "What is my order status?"
Enter your order number & password.
Click on the "Printer" icon.
You should get a new window that will show all your serial keys including the retail key.
Print that screen & file for reference.
Enjoy the game!
That worked for me, (and I ordered it in Dec)

Thanks!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
02-02-2010, 07:05 AM
Awesome- that worked for me. Thanks!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
02-02-2010, 07:05 AM
Quote:
Originally Posted by moordrake View Post
Was already aware of all of that. Ive been checking that page off and on for 2 days now and its still only showing my pre-order key and not the retail. My order is still marked "backorder" and the game itself is marked "Shpment Pending"
Mine wa showing backordered last night, this morning it said shipped. Since the game technically came out today, it should be updated now. I'm not sure what timezone they are using for release, but realistically, all of them are on Feb 2nd by now.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
02-02-2010, 07:06 AM
mine says order complete but there are no retail codes or any other codes
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
02-02-2010, 07:11 AM
Mine still says backordered and "pending"

I placed my order Dec 31st heh. Anyway, hope this is resolved before I get off work today, because I cannot submit anything via their support forms...they are terrible and non functioning.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
02-02-2010, 07:23 AM
Quote:
Originally Posted by LordDune View Post
Found this in another post thought i would pass it along.

www.atari.com
Click on "Support"
Click on "Store Support"
Click on "What is my order status?"
Enter your order number & password.
Click on the "Printer" icon. <<<<<< THIS
You should get a new window that will show all your serial keys including the retail key.
Print that screen & file for reference.
Enjoy the game!

ONLY THE PRINTER ICON SHOWS KEYS!!!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
02-02-2010, 07:58 AM
yes please press the printer icon button when your order says fullfilled and you didnt get a email.
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