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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 21
02-02-2010, 10:14 AM
I can handle reading instructions... however, the joined Trill was supposed to be available at 10:00 this morning, and it isn't up yet, either as a key I enter or automatically in game. I'd like to get my Trill up and running this morning before I have to go to work, I'm already behind my fleetmates.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 22
02-02-2010, 10:20 AM
well i did everything correct and i'm still not able to get my cryptic points or able to get my trill character

i've done everything that the instructions told me to do and i'm tired of getting the run around between sto, atari and scyfi. someone help me plz
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 23
02-02-2010, 10:56 AM
Quote:
Originally Posted by deathforu View Post
well i did everything correct and i'm still not able to get my cryptic points or able to get my trill character

i've done everything that the instructions told me to do and i'm tired of getting the run around between sto, atari and scyfi. someone help me plz
Thats weird... I followed the instructions and got all of my stuff for both of my pre-orders (NX Class, Joined Trill, etc).
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 24
02-02-2010, 10:59 AM
Quote:
Originally Posted by skylr616 View Post
The Pre-Order FAQ is pretty clear (read it at http://www.startrekonline.com/preorder-faq). I wouldn't judge how clear information is by how many silly posts we get on the forums (not that your is especially silly, just sayin).
Interestingly, this link is not represented anywhere I could find on www.startrekonline.com

I do remember seeing it when I made my pre-orders, but it has been inexplicably removed.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 25
02-02-2010, 11:02 AM
Quote:
Originally Posted by Nataenelas View Post
Interestingly, this link is not represented anywhere I could find on www.startrekonline.com

I do remember seeing it when I made my pre-orders, but it has been inexplicably removed.
Its a few pages down in the news... a lot has happened since the pre-order keys got distributed. It is at the top of the threads in the News forum though.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 26
02-02-2010, 11:04 AM
I also ordered the deluxe from D2D and havnt recieved any key today. I have been waiting to make my main because I want to the joined trill bonus. I guess I keep waiting.
Lt. Commander
Join Date: Dec 2007
Posts: 120
The key is active on my account*the one I received this morning) My subscription is there. But ... No Joined Trill, No NX, No costume ...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 28 same issue
02-02-2010, 11:06 AM
I preordered from D2D. got my new key today. activated it on website and still have nothing after 30 min. any ideas...I checked cc store and new character creation and inventory....argggggg
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 29
02-02-2010, 11:08 AM
@ garrik

Know that you need to click on download game in the my games secction on D2D
i got it fine
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 30 did that
02-02-2010, 11:10 AM
i got the NEW key and activated it already. just got nothin in-game
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