Lt. Commander
Join Date: Dec 2007
Posts: 120
I see that the gamestop pre-orders got fixed here after 30 pages of posts. I posted in there about my problem with bestbuy as well last night, but it probably got lost in the middle of the thread.

I wishfully went in game just now to check the C-Store, and still I only have the option for the armor, and not the tribble pet.

This image shows the bestbuy.com pre-order page
This image shows the pre-order download option on the CE page
This image is where that pre-order download link leads to

I got my key in an e-mail yesterday, and saw that I got the armor. I filed a ticket on http://www.startrekonline.com/support on both my account and my wife's under Billing - Other Issues.

This seems to be the same exact problem that gamestop.com digital pre-orders had, so it should be a relatively easy fix for you guys to do games.bestbuy.com too
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-02-2010, 12:01 PM
http://forums.startrekonline.com/showthread.php?t=98541

apparently other people are also having the same problem with their retail store copies (except those who can't even activate their keys)
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-09-2010, 08:22 PM
I got the armor too...no tribble.
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