I had the same problem for Lifetime Subscription + Borg + 2 Slot Characters.
I received e-mail of confirmation with a number but not of Lifetime Subscription in my account and the credit card was not debited for the moment.
I always received this message...
"Your credit card was declined. Please verify the information you have provided is correct. If you believe this is an error, please try another credit card or contact us for support here."
And with my Paypal account...
"We did not receive payment from PayPal, please contact PayPal support for more information."
My credit card and my paypal account Work perfectly on many other site ... I never had problem before
I contacted the support but they do not answer: (
I want my Lifetime Subscription + Borg + 2 Slot Characters !!!
grr - Was getting the same "Error processing..." then "Subscription Service is down"... And I can't tell if it accepted my activation key or not - I don't have any additional "keys" listed on "My Account" -- would there be one?
I ordered from Atari, too.. if that helps get an answer...
i doubt it, though even if they are flooded with subscription requests now, thats not an explaination, i mean, on the first sales day you'll naturally sell the most, not taking sufficient means to ensure every is able to do this, is completely cryptics fault