Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Billing issues! :(
02-02-2010, 10:34 AM
I pre ordered on the 21st from Atari did the digital online option, anyway I paid by CC and noticed I had 2 notices from my CC company via email that I had been charged twice. No biggie I figured it was a snafu in the system and it would sort itself out by release.

So today I get a email saying they (Atari / digital River) are unable to charge my CC, and after verifying that I am well below my CC limit I called Digital River.

Now I sat on the phone waiting for someone to pickup in customer service for 40 minutes (my phone times my calls). Now please note (and be warned if you need to call) these are not toll free and the automatic menus can just drop you if you don't hit the right button.

Anyway to make a long story short I need some customer service but have no idea where to turn?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-02-2010, 10:37 AM
Wow I tool so long writing this that by the time I posted it I was near the bottom of the page!

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

All times are GMT -7. The time now is 05:43 PM.