Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Unable to redeem product key
02-02-2010, 10:39 AM
I clicked on redeem key button on home page. Entered my key, entered payment and all that, submitted. Page said processing for about 5 mins, then logs me out and dumps me at home page. I log back in, and now everytime I click redeem key it states: Page cannot be found, why not enjoy a comic instead?

Can Cryptic please at least fix the ability to enter you key.

Cheers!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-02-2010, 10:40 AM
been trying for an hour.....
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-02-2010, 10:43 AM
This is totally unacceptable cryptic way to drop the ball on release day get a fing clue about how to run an MMO this huge and get more bandwidth/serverpower you name it w/e it costs , Cause if you dont do it now it will cost you customers in the long run
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-02-2010, 10:43 AM
Me three!

10 chr
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
02-02-2010, 10:43 AM
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
02-02-2010, 10:50 AM
Quote:
Originally Posted by RavSS
Thanks for the link mate, but now I keep getting validation errors even though the account has more than enough, and with multiple CC's....
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
02-02-2010, 10:51 AM
Worked this time.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
02-02-2010, 10:52 AM
It says the billing system is temporarily down. Please try later.

Maybe I should just cancel this load of crap. I have been trying all ******n morning. I paid for the game in full, I'd like to get my preorder items now.


Idiots.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
02-02-2010, 10:52 AM
Quote:
Originally Posted by All-The-Good-Names-Taken
Thanks for the link mate, but now I keep getting validation errors even though the account has more than enough, and with multiple CC's....
Finally get past that only to get hit with the message that subscription services are down... Seriously? Do you not want my money Cryptic?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
02-02-2010, 10:53 AM
Quote:
The Account service is temporarily down, please try again at a later time.



..............
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