Lt. Commander
Join Date: Dec 2007
Posts: 120
# 31
02-02-2010, 04:30 PM
That's brilliant news guys.

I think you guys at Cryptic could avoid some of the flack you're getting in the forums, if you were only to issue some sort of announcement in the forums that you were planning to do this a little earlier. You don't have to wait until you cut the Purchase Order to update us on plans as important as addressing all the crashes / login issues.

It all comes down to the expression "heading it off at the pass"
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 32
02-02-2010, 04:37 PM
Cryptic did say they "expect[ed] Star Trek to attract several hundred thousand subscribers" so i'm guessing we blew this number out of the water.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 33
02-02-2010, 04:42 PM
Quote:
Originally Posted by BSxpress View Post
While this is nice to hear.... its kind of a "Duh" moment for Cryptic. Those of us in beta have been telling them for weeks that they needed to increase capacity. So any pains experienced during this week should be not be written off as "launch pains". They've known about this problem for some time, the fact it wasn't fixed before launch shows they still have much to learn when releasing an MMO.
And it takes weeks to get enterprise level hardware. So there you go.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 34
02-02-2010, 04:45 PM
Great news. And can I just say, it's been a joy to play this evening, no server lag, no downtime, just some solid gaming. Although I did forget to go to the shop for my wife...oops.

Dr. S.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 35
02-02-2010, 04:53 PM
It would be really nice for Cryptic and their STO customers if you could wander into some shop and ask for some extra capacity like I'd wander into a shop because I'm running low on ketchup :>

You're not just asking for a bunch of servers, but also various things like infrastructure devices - some of it no-doubt rather specialised - data centre space, and so on and so forth. All of that needs to be ordered and if necessary shipped to the right location.

You then also need time - Humans, from the people who rack it up and plug it in all the way up to the people organising the entire event are putting time into this, and this costs. Its worth noting that for those on a salary, this costs more - sometimes alot more - than your wage. Also, at least some of them will have to be people who're currently actually involved in making the live servers actually stay up at all, so you have to work into their schedule too.

With the various variables involved in setting this up, this ends up with what's essentially a set of simultanious equations with a collective solution that will always be alot of money, and so you have to do all of this in serious detail because no-one just hands over alot of money, and yet also nothing really will happen until you have money to spend...

Oh yes. This large some of money may well be more than you originally budgeted for - remember this is a 2nd go at the Star Trek MMO project, so I'd not be surprised if the initial budgeting wasn't pretty cautious.

Development Companies like Cryptic tend to not have a vast amount of cash just lying around, so they have to ask people - often busy, often not part of Cryptic (investors/banks) and so explain why their money is best used here rather than the other places it could be - and as we're in a recessession, people tend to be awkward and wonder if the rush will last and other awkward questions because no matter how obvious it seems to everyone here, investing is risky, and new MMO games have had a recent tendency to not do all that well.

"buy some more boxes and bang 'em in"? Sure. And I'll have fries with that too, please ;>
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 36 Glad to hear it
02-02-2010, 05:28 PM
I was really hoping this shard system would work out. I really didn't want to go to the usual server system.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 37 I'm not sure about that
02-02-2010, 05:32 PM
Quote:
Originally Posted by Dominatus View Post
That's brilliant news guys.

You don't have to wait until you cut the Purchase Order to update us on plans as important as addressing all the crashes / login issues.
I don't think you've ever worked in IT The first solution in IT is almost always the cheapest. (in this case it was probably a software solution) Once that fails you can justify to the higher ups that you need money for hardware.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 38
02-02-2010, 05:40 PM
Quote:
Originally Posted by justaj View Post
I don't think you've ever worked in IT The first solution in IT is almost always the cheapest. (in this case it was probably a software solution) Once that fails you can justify to the higher ups that you need money for hardware.
Quoted For Truth!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 39
02-02-2010, 07:03 PM
Quote:
Originally Posted by justaj View Post
I don't think you've ever worked in IT The first solution in IT is almost always the cheapest. (in this case it was probably a software solution) Once that fails you can justify to the higher ups that you need money for hardware.
Isn't that the truth? Nice to hear they are adding more capacity. Too bad I won't be able to play really until next Monday.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 40
02-02-2010, 07:23 PM
Quote:
Originally Posted by bardmedicine View Post
Great, though why the delay? You should have had reasonable projections as to opening day numbers. This isn't like WoW's release where previously unheard of numbers came flocking to the game.

In any case, congrats, sounds like STO is off to a good start commercially. Please work hard to earn that fan support and it likely will continue.
They already said the numbers have beaten all expectations. This is good, why do you keep trying to make it bad?

Let them GROW FFS. Be happy for the success.

Regards,
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