If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Ring me in on it if you find one. Seems like one in 7 or so actually work. Seems like some don't write at all. No file. While many are the black screens.
Do you happen to be running Windows 7? I've heard rumor that this problem in and of itself is a fluke in DX11 causing.. most games to return a blank screenshot.