I know it's only been 2 days, but I want to say great job with keeping the servers stable. Even more for today, since many players came in today. I didn't experience much lag and really had a lot of fun. You guys have really improved since open beta and the first few days of the headstart, so good job. Keep up the good work!
I have to agree, I was very pleased with the lack of downtime on the first official day of STO (aside from the 3am maintenance). The servers ran great with little to no lag for me and I had lots of fun with me retail key tied items.
I was one of the lucky few who got their retail key in before the key servers had all that trouble though so I can see why people would still be frustrated. I also got everything tied to my Key in game imediately after I entered it. To all those people who had trouble, my friends included, I felt a bit guilty for being so fortunate.