Join Date: Dec 2007
Posts: 148
# 11
02-05-2010, 12:32 AM
Quote:
Originally Posted by RiVenix View Post
I've gone back to Atari's site and understand that the ship is not listed in the description.(curently)

Beleive me when I say that in January when I ordered it, Atari did indeed have it listed in the description, I compared it and the other 10 places to preoder and the bonuses that came with it. It was listed in the general discription and all the other extras where listed off below. I think who ever did the website info got mixed up on what they offerd and changed it later to reflect the proper info.

Be that as it may or may not be, it could be the reason for others having the same problem with their Atari preorder's by expecting things they thought were in the preorder.

The only solution is to overlook this rather I'm right or wrong and pick up another Digital key from a retailer and stack over the items I have to gain that ship.

Thanks guys, I hope this helps some other peoiple.
To overcome this go to your nearest EB-games or GameStop and see if they by chance have any game boxes left on the shelves that show the connie ship in the upper left-hand corner of the box.

That will be the only way to assure yourself that you will get the connie.

I checked the website and the DDE on the GameStop page does not list the connie as a bonus since that was a preorder item.
Join Date: Dec 2007
Posts: 148
# 12
02-05-2010, 03:51 AM
Quote:
Originally Posted by RiVenix View Post
I've gone back to Atari's site and understand that the ship is not listed in the description.(curently)

Beleive me when I say that in January when I ordered it, Atari did indeed have it listed in the description, I compared it and the other 10 places to preoder and the bonuses that came with it. It was listed in the general discription and all the other extras where listed off below. I think who ever did the website info got mixed up on what they offerd and changed it later to reflect the proper info.

Be that as it may or may not be, it could be the reason for others having the same problem with their Atari preorder's by expecting things they thought were in the preorder.

The only solution is to overlook this rather I'm right or wrong and pick up another Digital key from a retailer and stack over the items I have to gain that ship.

Thanks guys, I hope this helps some other peoiple.
With that being said, Atari messed up. All we did, was buy the game. I know that many of us bought the (Atari deluxe) because there online add showed the ship as a bonus item. What i cant believe is it would not be hard at all to create a key to unlock what they advertised. One other thing is the lack of responce to this growing complaint, your s.o.l. we have your money and for what every reason you dont get what you paid for, please Atari or Cryptic do the right thing for the people who paid you with hard earned money
Thank you
Join Date: Dec 2007
Posts: 148
# 13
02-05-2010, 04:09 AM
This page has been up since before New Years - http://www.startrekonline.com/retail

The "Details" next to each store lists the bonuses each store has to offer, and afaik it hasn't changed at all.
Join Date: Dec 2007
Posts: 148
# 14
02-05-2010, 04:18 AM
Quote:
Originally Posted by RiVenix View Post
Pre-ordered the Digital Deluxe edtion from Atari and the only thing I can't claim is the Constitution class starship. Any ideas? I've been to the ship yard and have claimed everything in the c-store
I'm not the only one then. I too looked again at the Atari web site and the ship wasn't listed there as included even though I remember it being there. I think they pulled a fast one on us.

The TOS uniforms are there but only the shirt and your BO's can't wear them... stupid.
Join Date: Dec 2007
Posts: 148
# 15
02-05-2010, 04:21 AM
Quote:
Originally Posted by Draconya
The TOS uniforms are there but only the shirt and your BO's can't wear them... stupid.
I do believe that I saw a post where a dev said they were working on letting BOs wear the special uniforms, and also adding the rest of the pieces.
Join Date: Dec 2007
Posts: 148
# 16
02-05-2010, 04:26 AM
Quote:
Originally Posted by Draconya
I'm not the only one then. I too looked again at the Atari web site and the ship wasn't listed there as included even though I remember it being there. I think they pulled a fast one on us.
Yes they did, its that simple. It wouldnt hurt anyone or cost anyone to admit the error or fix it.
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